Information for Veterinarians

At Pet Pharmacy Australia, we deeply appreciate the trust and collaboration we share with veterinarians across the nation. Your referrals mean the world to us, and we're committed to providing your patients with the best possible care and service. An essential part of this process is handling prescriptions efficiently and securely, ensuring that pets receive the medications they need without delay.

It's important for us to remind our veterinary partners about the legal stipulations surrounding pet medication prescriptions. By law, we are required to have the original paper prescription that you've signed before we can dispense any medication. This is a crucial step in verifying the authenticity of the prescription and ensuring that it meets all regulatory standards.

To streamline this process and minimise any potential delays to the client, we highly encourage you to send us a copy of the prescription directly from your practice. This can be done via email (help@petpharmacy.au) or fax (02 7201 7412). If we only rely on receiving the original prescription via mail from the customer, there are risks involved, including postal delays and the possibility of the prescription getting lost. Directly sending us a copy ensures that we can dispatch the medicine prior to receiving the original prescription.

We understand that the traditional prescription process can be cumbersome and fraught with inefficiencies. That's why we strongly advocate for the use of VetRx electronic prescriptions. VetRx represents a significant advancement in veterinary care, offering a secure, efficient, and reliable method for issuing and managing prescriptions.

By utilising VetRx, electronic copies of prescriptions are automatically sent to the customer's preferred pharmacy. This not only speeds up the process but also introduces a level of prescription tracking that wasn't possible with traditional paper prescriptions. Furthermore, it significantly reduces the risk of prescription loss, duplication, or tampering, ensuring that the integrity of your prescriptions is maintained.

Electronic prescriptions through VetRx also mean that you, as veterinarians, have more control and visibility over the medication process. You can track when a prescription has been filled, offering peace of mind to both you and the pet owners you serve.

Adopting VetRx electronic prescriptions and ensuring direct communication with us for prescription processing are steps that will greatly benefit your patients. It streamlines the medication dispensing process, reduces risks, and enhances the safety and efficiency of pet care.

At Pet Pharmacy Australia, we are committed to working hand-in-hand with veterinarians to improve the health and well-being of pets across Australia. Your support and cooperation in adhering to these practices are invaluable to us, and we thank you for your continued trust and partnership.

Together, we can ensure that pets receive the timely, safe, and effective care they deserve.